Service Support

SERVICE AND SUPPORT

Welcome to Sport Aircraft Works
Customer Service and Support Center !

Latest SportCruiser Safety Directives and Technical Bulletins/Retrofit Authorizations from The Manufacturer

Our Service and Support team is here to provide you with after sale technical support for your new airplane. Our goal is to provide you with the most comprehensive set of informational support tools for the Czech Aircraft Works line of Aircraft. Our team of factory and field based technicians are available to help you with any issues that you may encounter with your airplane. This is just one more way Sport Aircraft Works, Inc. adds value to your post sale aircraft purchase.

Airplane Pre-Purchase Inspection Service:
Are you thinking of buying a used SportCruiser ?We are now offering Pre-Purchase Inspection services for anyone interested in selling or buying a SportCruiser. Our factory representatives will fly out to the aircraft location and perform this service at your request. Please call (772)597-2443 for more details and to set-up an Inspection.


ID	DATE	COMPLIANCE	DESCRIPTION
SD-SC-006	08/14/2008	MANDATORY	FUEL CELL STRAINER–INCORRECT SEALANT
SD-SC-005	06/09/2008	MANDATORY	INSPECTION OF NOSE LANDING GEAR SHIMMY
TB-SC-FRA-005	07/25/2008	OPTIONAL	FUEL-SENDER GASKET REPLACEMENT
TB-SC-FRA-004	06/23/2008	OPTIONAL	FUEL-TANK FILLER CAP SWELLING
TB-SC-FRA-003	06/01/2008	OPTIONAL	SURGE SUPPRESSION DIODE INSTALLATION

Do you have a technical question? Email us with any questions you might have at techquestions@sportaircraftworks.com . We'll try to respond within 24 hours.

FAQ

AIRFRAME
Q1. My Steering bar axle-collar attachments on the nose gear show signs of fatigue and/or have broken-off. Where can I get replacement steering collar attachments for the nose gear?
A. Contact us through email at techquestions@sportaircraftworks.com to place an order for a new pair of fairing attachments.

Q2. My Main Gear Wheel fairing outer-attach-brackets have fallen off or have cracked at the weld. Where can I get replacement wheel fairing attachments?
A. Contact us through email at techquestions@sportaircraftworks.com to place an order for a new pair of fairing attachments.

ELECTRICAL

Q1. My strobes do not seem to work. What's the problem?
A. During the engine starting phase of the aircraft it is possible to have left the strobes switch in the 'ON' position. If this is the case, it is possible that damage was caused to your strobe driver box. It is clearly stated in the SportCruiser P.O.H. checklist to turn 'OFF' all electrical equipment during engine starting due to the field effect of the starter solenoid.

Q2. I recently removed my Strobe Driver Box to send it in for repair and now I notice my NAV lights are not working. Why is this happening?

A. The Ground terminals for the strobes and the position lights share a common connection point to the airframe. Chances are when the strobe ground wire was removed, the NAV ground wire was also removed without reconnecting the NAV/POSITION ground wire back to the airframe (via the screw and nut that holds the one corner of the strobe driver box). Simply Reconnect the BLACK Ground wire of the NAV/POSITION lights only, located near the area of the Strobe Driver Box to the airframe (where the bare shiny metal surface is exposed). Also check and be sure that the power-supply lead for the strobe driver box has been taped off so that it cannot come into contact with ground.